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  2. Frequently Asked Questions

Frequently Asked Questions

  • Please tell me the check-in and check-out times.

    As a general rule, check-in is at 2:00 PM and check-out is at 10:00 AM.
    The last check-in time is 18:00.

  • What is the maximum size of a suitcase I can bring?

    We will only accept carry-on cases up to size M.
    If you are coming by car, please leave any large luggage, such as suitcases, in your vehicl…Continue reading
  • When do cancellation fees apply?

    Cancellation fees are as follows.
    ■3 days to 1 day before your stay:20%
    ■On the day of arrival:100%
    ■Cancellation without any contact:100%
    *…Continue reading
  • Is there a parking lot?

    We have a private parking lot, located less than a 5-minute walk from the inn.
    Please contact us upon arrival and we will come to pick you u…Continue reading
  • Is Wi-Fi available?

    Yes.Free Wi-Fi service is available.
    You will find the password information near the TV in your room; please use it.
  • Is there a designated smoking area?

    Smoking is permitted outside of this facility.
    There is no designated area; please use a portable ashtray.
    They are available for loan at th…Continue reading
  • Can I send my luggage from the inn?

    Payment on delivery is available.Forms and other necessary documents are available at the front desk; please ask there.

Reservation / Inquiry

If you have any questions, please contact us.